CooCoCo
CooCoCo 21'' XXXL Ice Pack for Knee Pain Relief - CO-CP06
CooCoCo 21'' XXXL Ice Pack for Knee Pain Relief - CO-CP06
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- Full Coverage & Secure Fit - Measuring 21" x 12" with two 26" adjustable straps, this XXXL knee ice pack wrap covers your entire knee to provide fast recovery. The adjustable straps make it easy to put on and keep in place, freeing your hands.
- Instant Knee Pain Relief - Get immediate relief from muscle and joint pain caused by inflammation, swelling, strains, sprains, tendinitis, and more. This knee gel ice pack is a versatile solution for numerous issues such as arthritis, patella issues, meniscus injuries, chronic knee pain, knee surgery, sports injuries, and more.
- Reusable Ice Pack Wrap, Stay Cold Long - Filled with a lower ice point gel, this ice knee brace remains flexible when frozen and contains 30% more gel than standard packs. It stays cold for up to twice as long, providing better relief for knee pain related to muscles, joints, and tendons. Note: Cold duration is typically 20 to 35 minutes, depending on room temperature. Using a towel can help extend the cold time.
- Durable, Leakproof & Versatile Cold Pack - The added nylon hemming reinforces durability and prevents leaks, making it a long-lasting solution. It also protects your skin from scratches after freezing. Besides the knees, this reusable ice pack can be applied to other areas such as elbows, wrists, shoulders, back, and thighs.
- Dual-Sided Knee Ice Pack Wrap - The soft plush side delivers a gentle cold without condensation or frostbite, eliminating the need for additional towel wrapping. The nylon side provides a more intense cold for effective pain relief. Start with the plush side to help your skin gradually adjust to the cold.
Contact us
Contact us
Customer Services
Please contact us if you have any questions about your order, return and refund, or payment related, or other questions.
Email: coococoymx@outlook.com
Business address:
Unit 1602, No.5, Jinzhong Road, Huli District, Xiamen, Fujian 361000 China
Business day (Mon-Fri, 09:00 - 17:00) PT
Phone: (+86)18064502921
We will respond within 48 hours, please check your Junk inbox if you don't receive a reply from us.
Marketing
Do you work for a Marketing or Advertising firm and believe that you can offer valuable services to Coococo? If you are a wholesales or an influencer who want to cooperate with us, please fill out the form below or send an email to coococoymx@outlook.com
Shipping & Returns
Shipping & Returns
We only can ship to the US（Except Alaska, Hawaii, and United States Minor Outlying Islands UM) and free shipping On the US orders
PROCESSING
- In-stock items purchased from Coococo ship in 1 business day (Monday-Friday:09:00-17:00 ) PT.
- Packages typically arrive in about 3-7 business days after they are shipped (Depends on Shipping Method).
- Orders placed on holidays, Saturdays or Sundays will be processed the following business day.
- We only sell in the United States and only ship to the United States.(Except Alaska, Hawaii, and United States Minor Outlying Islands UM)
WHERE IS MY ITEM COMING FROM?
All order are shipping from US local warehouses
182 Whitman Ave, Edison, NJ, 08817
CUSTOMS
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
TRACKING YOUR PACKAGE
- All your orders are sent via FedEx or USPS or UPS
- Once your order has been billed you will receive a shipment confirmation email that confirms that your order has been shipped. You can check the status of your order by reviewing your order on your account. Please enter your tracking number to track your order,click here:
- UPS:https://www.ups.com/track?loc=en_US&requester=ST/
- Fedex: https://www.fedex.com/fedextrack/
- USPS:https://tools.usps.com/go/TrackConfirmAction
- Tracking information may not be available for the first 24 to 48 hours after you receive your shipping confirmation email. If 48 hours have passed and you're still unable to track your order, please email us at contact us coococoymx@outlook.com, from 9am-5pm PST.
LOST PACKAGE?
- If the tracking information for your package says the package was "delivered," first double-check the area where the carrier would have left it. Ask neighbors too in case the package was dropped at the wrong door. Also, look for any "attempted delivery" notices, which means the carrier tried to deliver it, but no one was home. If you still don't see anything, wait until the end of the next day, because some carriers' electronic systems may show the package as delivered, even when it's still on the way. Still no luck? Call the carrier with your tracking number for more information.
- If the carrier is unable to provide a resolution please contact our Customer Care Team at coococoymx@outlook.com.
MORE INFORMATION
- Please note that FedEx,UPS and USPS do not guarantee arrival dates of packages.
- Transit begins the first business day after an order is shipped.
- Our shipping partners do their best to ensure you receive your package on time, however occasional delays do occur. Coococo cannot be held responsible for delays caused by unforeseen or uncontrollable events such as:
1. Limited by epidemic
2. Severe weather conditions
3. International customs procedures
